Help Center

Guides for getting started, managing bookings, and solving common account issues.

Use this page when you want practical help, not policy language. It is built around the actions users usually need before and after they book a companion through the platform.

Getting started Account help Booking tips

Getting started

First steps for new users

Create your account

Use a working email address, choose a secure password, and keep your contact details current so booking updates reach you.

Choose the right vibe

Read profile descriptions and service categories closely so the plan you book matches the experience you actually want.

Book with clear details

Share the date, time, and type of hangout clearly. That reduces back-and-forth and helps confirmation move faster.

Watch your inbox

Booking confirmations, changes, and support replies will usually be sent to the email tied to your account.

Managing a booking

After the reservation is placed

  • Review the confirmation details right away and raise any problem early.
  • Keep any schedule update requests in one support thread so the case is easier to track.
  • Save booking references and payment records until the reservation is fully completed.
  • Report issues quickly if something about the booking, meeting, or payment does not look right.

Account support

Common fixes

  • Forgot password or trouble signing in: use the account recovery flow or contact support from your registered email.
  • Need to update account details: contact support with the account email and the exact change needed.
  • Concerned about account security: reset credentials and report suspicious activity immediately.